“It’s important that those who depend on us for solutions to their challenges get exactly what they need,” says Elliot Zaretsky, MaxiAids’ president and founder. “We strive to provide accurate information and give fast answers to questions… and to recommend the right products for each customer.”
One of the ways MaxiAids makes sure the staff stays informed about the newest products and latest technologies is through ongoing training.
“We have regular meetings in which our customer service team is presented with new items,” says Mr. Zaretsky. “They see the product demonstrated, learn about its features and functions, and get to test it themselves.”
MaxiAids’ experienced and knowledgeable team members answer countless customer questions every day by telephone, fax, email, facebook and twitter.
Mr. Zaretsky believes that superior product knowledge, along with many years of industry experience, make MaxiAids customer service staff stand out above the competition.
“That’s why over the past three decades we’ve grown to become the industry leading supplier of products for independent living,” concludes Mr. Zaretsky. “And that’s what keeps our loyal customers coming back to us.”
For more information, visit MaxiAids.com or call 1-800-522-6294.
About MaxiAids: MaxiAids Products for Independent Living is a leading supplier of products for seniors, the blind, low vision, deaf, hard of hearing, arthritic, diabetic and those with mobility challenges and other special needs. Their goal is to help individuals live more active, healthy and independent lives.
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